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Bill Payer Disclosure

 

 

BILL PAYING AGREEMENT/DISCLOSURE

This is your bill paying agreement with UnitedOne Credit Union.  You may use UnitedOne Credit Union’s bill paying service, Bill Payer, to direct UnitedOne Credit Union to make payments from your designated checking account to the Merchants you choose in accordance with this agreement.  The terms and conditions of this Agreement are in addition to the Account agreements, disclosures and other documents in effect from time to time governing your Account (the Account Rules). 

"You" or "your" means each person who signs the bill paying enrollment form or is otherwise authorized to use the Service.  "Merchant" means anyone, including the Financial Institution, you designate and the Financial Institution accepts as a payee. 

HOW TO SET UP MERCHANTS/PAYMENTS  

Complete a bill paying enrollment form.  IF YOU WANT TO ADD A NEW MERCHANT, SUBMIT YOUR REQUEST IN WRITING, USE “ADD MERCHANT” BUTTON ON THE INTERNET OR SPEAK TO A SERVICE REPRESENTATIVE.  You may add a new fixed payment to a Merchant, only if the Merchant is on your authorized list of payees, and by accessing the Service and entering the appropriate information.  Most other additions, deletions, or changes can be made in writing or by using the Service.  The Financial Institution reserves the right to refuse the designation of a Merchant for any reason.  Each Merchant accepted by the Financial Institution will be assigned a merchant code.   

The Financial Institution is not responsible if a Bill Payment can not be made due to incomplete, incorrect, or outdated information provided by you regarding a Merchant or if you attempt to pay a Merchant that is not on your Authorized Payee list. 

ACCESSING THE SERVICE 

When you complete your bill paying enrollment form, you will select a USER ID and Personal Identification Number (PIN).  The Financial Institution will make every effort to accommodate your request.  Each time you access the Service, you will be asked to enter your USER ID AND PIN.  Correct responses will give you access to the Service.   

THE BILL PAYING PROCESS 

The Financial Institution will process variable payments on the business day (generally Monday through Friday, except holidays) you designate the bill is to be processed, provided the payment request is received prior to the cut-off time set by the Financial Institution, which is currently 3:00 p.m. Central Standard Time.  Variable bill requests received after the business day cut off time, or at any time on a non-business day will be processed on the next business day.  The Financial Institution reserves its right to change the cut-off time by giving you notice if it changes. 

FOR “RECURRING” PAYMENT REQUESTS, IF YOU DESIGNATE A PROCESSING DATE OF THE 28TH THROUGH THE 31ST OF A MONTH, PROCESSING WILL BE INITIATED ON THE LAST CALENDAR DAY OF THE MONTH.  Otherwise, recurring payment requests will be processed on the dates you have designated, unless such date falls on a non-business day resulting in your payment being processed on the next business day. 

YOU MUST ALLOW AT LEAST FIVE (5) BUSINESS DAYS, PRIOR TO THE DUE DATE, FOR EACH BILL PAYMENT (RECURRING OR VARIABLE) TO REACH THE MERCHANT.   IT IS THE RESPONSIBILITY OF THE SUBSCRIBER TO SCHEDULE/ACTIVATE “RECURRING” PAYMENTS.  IT IS OUR RECOMMENDATION THAT ADDITIONAL DAYS BE ALLOWED FOR PAYMENTS TRAVELING MORE THAN 4 STATES AWAY. 

You agree to have available and collected funds on deposit in the account you designate in amounts sufficient to pay for all Bill Payments requested, as well as, any other payment obligations you have to the Financial Institution.  The Financial Institution reserves the right, without liability, to reject or reverse a Bill Payment if you fail to comply with this requirement or any other terms of this agreement.  If you do not have sufficient funds in the Account and the Financial Institution has not exercised its right to reverse or reject a Bill Payment, you agree to pay for such payment obligations on demand.  You further agree the Financial Institution, at its option, may charge any of your accounts with the Financial Institution to cover such payment obligations.   

Any Bill Payment can be changed or canceled, provided you access the Service prior to the cut-off time on the business day prior to the business day the Bill Payment is going to be initiated.

LIABILITY 

You are solely responsible for controlling the safekeeping of, and access to, your Personal Identification Number (PIN).  You are liable for all transactions you make or that you authorize another person to make even if that person exceeds his or her authority.  If you want to terminate another person's authority, you must notify the Financial Institution and arrange to change your PIN.  You will be responsible for any Bill Payment request you make that contains an error or is a duplicate of another Bill Payment.  The Financial Institution is not responsible for a Bill Payment that is not made if you did not properly follow the instructions for making a Bill Payment.  The Financial Institution is not liable for any failure to make a Bill Payment if you fail to promptly notify the Financial Institution after you learn that you have not received credit from a Merchant for a Bill Payment.  The Financial Institution is not responsible for your acts or omissions or those of any other person, including, without limitation, any transmission or communications facility, and no such party shall be deemed to be the Financial Institution's agent.  In any event, the Financial Institution will not be liable for any special, consequential, incidental, or punitive losses, damages, or expenses in connection with this Agreement or the Service, even if the Financial Institution has knowledge of the possibility of them.  The Financial Institution is not liable for any act, failure to act or delay in acting if it is caused, in whole or in part, by any cause beyond the Financial Institution's reasonable control. 

Amendment and Termination 

The Financial Institution has the right to change this Agreement at any time by notice mailed to you at the last address shown for the Account on the Financial Institution's records, by posting notice in branches of the Financial Institution, or as otherwise permitted by law. 

The Financial Institution has the right to terminate this Agreement at any time.  You may terminate this Agreement by written notice to the Financial Institution.  The Financial Institution is not responsible for any fixed payment made before the Financial Institution has a reasonable opportunity to act on your termination notice.  You remain obligated for any payments made by the Financial Institution on your behalf. 

Inactivity & Fees 

There are no monthly charges when Bill Payer is used in any calendar month.  The following inactive fees may apply:

No charge for the first month of inactivity (no activity takes place).
$4.95 monthly inactive fee the second month that no activity takes place.
$4.95 monthly inactive fee the third month that no activity takes place. 

After three consecutive months of inactivity, your Bill Payer service may be cancelled.

 

Additional Charges for Customer Requested Services and Other  

These charges will only be assessed if you request one or more of the services listed here.  There will be no charge for any item if it is needed to correct an error made by the Financial Institution. 

Written Correspondence to Merchant....................................................................$20.00
Per proof of Payment not necessitated by a dispute............................................$20.00
Payments returned due to customer error..............................................................$10.00 

The Financial Institution reserves the right to charge you for research time involving payments no longer available in your screen history.  You will be informed of any such charges before they are incurred. 

Bill payments are processed by Electronic Fund Transfers (EFT).  Please see the Electronic Fund Transfers disclosure statement included, or, received when you opened your account, which discloses important information concerning your rights and obligations.

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