Contact Us
We're always close by with help or the answer to a question you might have. Select the contact method you prefer to use. We look forward to hearing from you.
If you have any questions regarding your account or personal information, please be sure to use this secure Contact Us form:
Feel free to email us at anytime, day or night. Regular email (including those addresses you see below) is not secure, so please do not email private information such as passwords, Social Security numbers, account numbers, etc. If you need to send sensitive information, please use the secure Contact Us form above.
- Savings, Checking & Certificates Savings@UnitedOne.org
- First & Second Mortgage Loans HomeLoans@UnitedOne.org
- Personal Loans, Vehicle Loans & Credit Cards Loans@UnitedOne.org
- Business Loans BusinessLoans@UnitedOne.org
- Business Accounts MyBusiness@UnitedOne.org
- Collection Issues AssetProtection@UnitedOne.org
- UnitedOne Retirement & Investment Services Invest@UnitedOne.org
- Human Resources HR@UnitedOne.org
- Marketing Marketing@UnitedOne.org
- Board Members & Management Team Management@UnitedOne.org
- General Questions Mail@UnitedOne.org
- Manitowoc Offices - (920) 684-0361
- Sheboygan Offices - (920) 451-8222
- Touch Tone Teller - 1-800-405-1575
- Bill Payer Subscriber Service - 1-866-248-0355
- Ollie, our virtual assistant, is available 24/7 to help members over the phone with their basic banking needs.
Learn more about Ollie.
Fraud, Lost Or Stolen Cards
During business hours: (920) 684-0361 or (920) 451-8222
After business hours:
- Debit Card - Lost Or Stolen Card - (920) 684-0361, or (920) 451-8222
- Credit Card - Lost Or Stolen Card - 1-800-558-3424
Other Important Numbers
- UnitedOne Retirement & Investment Services - (920) 652-2570 or (920) 694-3907
- Mortgage Services - (920) 684-0361 or (920) 451-8222
- Personal & Car Loans - (920) 684-0361 or (920) 451-8222
- Manitowoc Offices – (920) 684-0361
- Sheboygan Offices – (920) 451-8222
- Direct line of any of these UnitedOne Staff Members:
- Member Service Representatives
- Mortgage Team
- Business Team
Plus, text UOCU INFO to one of our two main phone numbers to enroll in receiving informational texts for things like updated hours due to severe weather or other important updates.
*Message and data rates may apply. Unenroll at any time.
Book an appointment with this convenient tool.
If your preferred method of communicating with us is through the mail, we say "write on." This address is also appropriate if you need a physical address to send us overnight payments, documents, etc.
UnitedOne Credit Union
1117 South 10th Street
Manitowoc, WI 54220
It’s important to let us know about changes to your contact information (address, email, phone number) so we can keep you informed about your account(s). You can visit one of our branches to update your information or make updates in your Digital Banking account.
Updating your contact information in Digital Banking is easy!
- Go to the circle icon with your initials in the upper right corner
- Choose “Settings” from the dropdown menu
- Select the “Personal Information” tab
- Click the "pencil" icon next to your Email, Phone Number, or Address
- Enter your updated contact information
Watch this video to learn how to update your contact information in Digital Banking.
Questions? We're happy to help!
Call or text us at (920) 684-0361 in Manitowoc or (920) 451-8222 in Sheboygan or email us at mail@UnitedOne.org.