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Ollie is always here to answer your questions at any time of day.


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Ollie, UnitedOne's Virtual Assistant

Whether you prefer to talk or type, Ollie is here to help, on the phone and now through live chat on our website.

With enhanced voice response technology, Ollie makes phone banking easier and more natural than ever. He can help you check your account balance, transfer money, look for a deposit, and take care of many other everyday needs any time of day.

You can also chat with Ollie directly on our website for quick, convenient support, just click the Ollie icon at the bottom of the page to get started.

Ollie continues to learn and improve with every interaction, so each question you ask helps make the experience even better.

Dial (920) 684-0361 to experience how easy it is to speak to Ollie today.

Helpful Tips for Speaking to Ollie
  • Please make sure you are not speaking to someone else during Ollie's greeting. The background noise could cause him to not understand your request. 
     
  • If you would like to speak with a person, ask for a representative and then you will be prompted to enter an extension if you have one for a specific individual.
     
  • If you are asking about your account, Ollie will authenticate your identity by asking you to enter your Account Number or Social Security Number on the keypad and pressing #.
     
  • Ollie may ask if you would like to receive more information via a link to a page on UnitedOne's website. He'll send you a text message to a cell phone number you provide.
     
  • If Ollie cannot answer your question, you will be given the option to be transferred to a member of the UnitedOne staff. If you're calling during non-business hours, you can leave a voicemail and a representative will call you back when business hours resume.

Ollie, UnitedOne's Virtual Assistant

 

Thanks for being part of UnitedOne.

Call or text us at (920) 684-0361, or email us at mail@UnitedOne.org. Proudly serving Manitowoc, Sheboygan, and surrounding communities.

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