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Careers

Here at UnitedOne, we employ people in a wide variety of careers, most importantly member service. In reality, all our positions involve member service. Our mission is “Building Financial Strength for Your Everyday Life … Together.” Living our mission successfully requires every employee to be working toward it, regardless of their titles. It’s what we do here, and if you’re comfortable with that, we welcome you to consider joining our team.
 
In addition to member service, we employ people in the following areas: branch management, loan processing, accounting, human resources, marketing, asset protection, business services, and others.
 
We encourage you to send a cover letter and resume for consideration anytime for any position you may be interested in, to the address below. If we have any positions available today, they will be listed below. You may also pick up an application at any of our offices. You are also welcome to send an e-mail to HR@UnitedOne.org and we will be happy to mail you an application.
 
Melissa LaRocque, Human Resources Director
UnitedOne Credit Union
1117 S. 10th Street
Manitowoc, WI 54220
920-652-2561
 

Equal Opportunity Employer


All positions are current as of July 25, 2016.


Contact Center Member Service Representative
Member Service Representative
Teller
Accounting Manager

 

 
Positions Available: Contact Center
Member Service Representative - Manitowoc 
 
Posted 7/22/2016 Number of Positions Available: 4

Summary:

Do you love technology? Would you like to be part of a team that redefines the role of your typical credit union employee?  Is so, then UnitedOne Credit Union is interested in meeting you! 

In the fall of 2016 we will be opening our new Contact Center, the first of its kind in our area.  We have part-time and full-time positions available for Contact Center Members Service Representatives who will work in this innovative new environment. As a Contact Center MSR you will guide our members through a new and exciting experience as they use our Interactive Teller Machines (ITM).  By asking questions and listening to our members you will be able to identify their needs and offer solutions to build and maintain their financial strength.

Founded in 1938, UnitedOne Credit Union has branches in Manitowoc and Sheboygan, Wisconsin.  As a full-time employee, you will qualify for health, dental, vision and disability insurance along with a 401(k) retirement plan.​

Summary of Responsibilities:

  • Accurately and efficiently process transactions and respond to inquiries.
  • Make sound decisions affecting the status of member accounts based on available information and established procedures.
  • Have a full understanding of our products and services in order to uncover expressed/unexpressed needs and complete sales and referral opportunities that are of value to our members and prospective members.
  • Protect the assets of the credit union by following sound practices, exercising good judgment, using established policies and procedures, and protecting member information by making confidentiality a priority.
  • Ensures proper follow-up with members and prospective members to address concerns, thank them for their business, and follow through on quality leads and activities generated through referrals and other sources.  

Requirements:

  • Must possess an enthusiastic, positive attitude and work ethic and genuinely enjoy working with people in a fast paced moving environment.
  • Must possess exceptional communication skills in a friendly, confident, consistent, and professional manner. 
  • Must possess strong listening skills and be able to focus, paraphrase, and empathize, with others.
  • Must be accurate and possess strong analytical and problem-solving skills. 
  • Must demonstrate the ability to make sounds decisions, resolve issues/concerns and offer acceptable solutions while maintaining good judgment, following best practices and adherence to policies and procedures.
  • Must possess in-depth knowledge of products and services with an ability to uncover expressed/unexpressed needs that provide value and match them to member/prospective members by using Creating Member Loyalty service and sales skills. 
  • Must be dedicated to ongoing education to improve knowledge and service and sales skills.
  • Ability to organize, prioritize, and manage multiple tasks and deadlines simultaneously and efficiently.
  • Must maintain personal responsibility and follow through to ensure satisfaction in a timely manner.
  • Must be able to work independently with limited supervision and support an environment of collaboration and teamwork.
  • Must be flexible and willing to work hours assigned, including nights and weekends, as needed. 
  • Responsible for achieving monthly thresholds and established goals.
  • Adhere to UnitedOne’s mission and strategic goals.

A complete job description will be available during the interview process.

 

 
Positions Available: Member Service Representative -
Manitowoc & Sheboygan
 
Posted 7/22/2016 Number of Positions Available: 2

Summary:

Are you a good listener who likes to make people happy? Do you love asking questions to help people make choices that are right for them? If you do, then UnitedOne Credit Union is interested in meeting you!

We have immediate openings for Member Service Representatives who excel in lending. Our new lender will work with members in person and on the phone to help them design a personalized finance plan that builds their financial strength. 

Founded in 1938, UnitedOne Credit Union has branches in Manitowoc and Sheboygan, Wisconsin. As a full-time employee, you will qualify for health, dental, vision, and disability insurance along with a 401(k) retirement plan.

Summary of Responsibilities:

  • Guide members through the membership process.
  • Educate members on savings, IRA accounts, credit options, etc.
  • Recommend loan solutions.
  • Research and answer member questions.

Requirements:

  • Must maintain personal responsibility and follow through to ensure satisfaction in a timely manner.
  • Must have basic technology skills and ability to operate office machines and telephone systems.
  • Must have the ability to work within constantly changing priorities with enthusiasm.
  • Must be able to work independently with limited supervision. 
  • Must be able to stand, or sit, for extended periods of time.
     

A complete job description will be available during the interview process.

 

 
Positions Available: Teller - Manitowoc & Sheboygan
 
Posted 7/22/2016 Number of Positions Available: 2

Summary:

Are you a good listener who likes to make people happy? Do you love asking questions to help people make choices that are right for them? If you do, then UnitedOne Credit Union is interested in meeting you!

We have immediate part-time openings for Tellers on our Manitowoc and Sheboygan Teams. Our new tellers will educate members about our products and services in addition to processing their transactions. This position will vary in hours per week, and may require evening and daytime hours Monday through Saturday.

Your typical day will require flexibility as you transition from one priority to the next. You'll experience a steady and sometimes challenging pace as you work with your team in accordance with established safety guidelines, policies, and procedures. Your motivation and people skills will help you build confidence with your members to foster relationships, initiate referrals, and effectively cross-sell products and services. All the while, you'll be provided with resources and training opportunities to help you grow and excel.

Duties:

  • Accurately process transactions
  • Educate members
  • Issue negotiable instruments
  • Research and answer member questions

A complete job description will be available during the interview process.

 

 
Position Available: Accounting Manager - Manitowoc
 
Posted 7/6/2016 Number of Positions Available: 1

Summary:

Do you enjoy financial accounting and working to enhance a company’s performance? Are you a proven leader who is dedicated to delivering exceptional service to internal and external members? If so, then UnitedOne Credit Union is interested in meeting you!

We have an immediate opening for an Accounting Manager.  This position is responsible for managing our Accounting Department team as well as all Accounting functions. This position formulates and administers approved accounting practices throughout the organization to ensure that financial operating reports accurately reflect the conditions of the business and provides reliable information necessary to control operations. This position requires the skills, knowledge and commitment to meet or exceed established goals and business objectives.

Founded in 1938, UnitedOne Credit Union has branches in Manitowoc and Sheboygan, Wisconsin. As a full-time employee, you will qualify for health, dental, vision and disability insurance along with a 401(k) retirement plan.​

Summary of Responsibilities:

  • Responsible for financial reporting, investments, regulatory reporting, debit card program, and vendor management
  • Assists with annual budget process and quarterly forecasting as well as quarterly asset-liability modeling
  • Manages staff to maximize productivity, efficiency and the potential of all  team members, including hiring, directing job assignments, monitoring staff performance, coaching, training and assuring compliance with regulatory requirements
  • Upholds the mission and business initiatives of UnitedOne Credit Union​

Requirements:

  • Bachelor’s Degree in Accounting/Finance
  • Must have 5-7 years of related experience in a financial institution
  • Must have 3-5 years supervisory experience
  • Demonstrate an enthusiastic, positive attitude with the ability and desire to lead in a team environment
  • Demonstrated ability to utilize software and other systems to collect, interpret and analyze data
  • Must maintain confidentiality and have the ability to interpret policies, procedures and regulations

A complete job description will be available during the interview process.