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Digital Safety

Your UnitedOne Credit Union account is protected by our digital security measures which utilize the latest software and encryption methods. However, there are things you can do to protect yourself and your family from digital breaches of security.

If you ever have questions about online threats or scams, please feel free to contact us.

View our digital safety brochure for a printable version of tips on how to protect yourself from digital threats and scams.

Safety Threats

The most common safety threats and the problems they create include:

  • Malware - this term is short for malicious software. Any software designed to compromise you or your computer or steal your information is referred to as Malware. This also includes viruses and worms, both of which invade your computer or hand held device and cause damage, loss of information and functionality.
     
  • Identity Theft & Fraud - refer to all types of criminal activity where someone tries to steal and use your personal information in a way that involves fraud or deception. You must protect your personal information at all times by shredding statements and other items that contain information about you and your accounts.
     
  • Phishing - a scam that involves someone pretending to be a legitimate company in order to obtain personal information. Be sure not to follow links or download attachments in emails from senders you don't know. 

Protect Yourself and Your Family

Keep your information safe using these tips:

  • Software updates - should always be installed in order to keep your computer operating with the latest operating system and software program updates. Many of today's operating systems will automatically ask you to update which will normally require you to click "yes" to accept a program update.
     
  • Anti-virus software - is used to prevent, detect and remove Malware and help prevent future viruses. It makes good sense to run anti-virus programs periodically to detect any virus that may have invaded your computer.
     
  • Prevent Identity Theft - by keeping all financial and personal information safe. Don't give your account number out to someone or some institution you do not know. UnitedOne will never email you asking for private information about you or your account. Never use email for sending confidential or personal information. Emails and instant messages can easily be intercepted and used to commit fraud against you and your account(s).
     
  • Turn On Personal Firewalls - to act as a protective barrier between your computer and the internet.
     
  • Passwords - should never be shared with anyone that you don't want to give access to your accounts. Store all your passwords in a safe place and do not use things like your birth date, name, home address and other common words as your password. Where possible, use a combination of letters, numbers, and special characters in your password. Those types of passwords are more difficult to guess.

Consequences of not taking action to secure your computer and the information on it can result in loss of confidentiality, fraud committed against you and even monetary losses if someone gains access to your financial accounts.

Password Protect Your Home Network

Today, many of us have Wi-Fi in the home. The ease of being able to connect to the internet anywhere in the home, or the ability to connect to home appliances through apps on our mobile devices and computers is undeniable. However, as more and more “Internet of Things (IoT)” devices like TVs, refrigerators, thermostats, garage doors, stoves, home lighting are being allowed to connect to your Wi-Fi , it is more important than ever to lock down your Wi-Fi network – and access to those devices – with strong passwords. Someone accessing your home network can now access everything attached to it, so don’t leave the door unlocked.

You can learn more about identity protection through our SmartOne Financial Wellness Program.

SmartOne Financial Wellness Program


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