Frequently Asked Questions

Payments are accepted for Elan transactions at all offices. If you are paying by check, make the check out to UnitedOne Credit Union. Credit card payments can also be accepted over the phone.

You can make a loan payment through Digital Banking any time by transferring funds from your UnitedOne savings or checking accounts. If your loan is under a different member number, contact the credit union to set up cross-account transfer access. If your loan is under the same account as your savings/checking, you'll see your loan ID in your account list and can simply transfer your payment to your loan. Alternatively, use the "To Another Member" feature under "Transfers". You'll need the account number, loan ID, and member's last name.

Since loans require an up-to-date payoff amount, these type of transactions cannot be made within Digital Banking. Please visit a UnitedOne office or call us for the amount of your loan payoff.

Our Digital Banking service does allow for these types of payments on certain loans. If the option is available, it will be offered at time of payment under the “Principal Only” tab. If the option isn’t offered, we will be happy to assist you at one of our offices with a principal only payment.

Research the value of your vehicle or a vehicle you are interested in. There is very helpful online assistance for researching prices of new and used vehicles on this website.