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Mobile App
How do I get the new UnitedOne Mobile App on my device?
This is dependent on what type of device you are using and your settings. Android...    [Read More]
When will I be able to start using the new Digital Banking system?
When will I be able to start using the new Digital Banking system? Digital...    [Read More]
With which devices can I use the UnitedOne Mobile App?
You can use the UnitedOne app with mobile devices operating one of the most...    [Read More]
What is Digital Banking?
Through UnitedOne's Digital Banking service, you have access to your account...    [Read More]
What can I do in Digital Banking?
You can view balances and history, transfer money, make payments through Bill...    [Read More]
How secure is Digital Banking?
As with all our online services, UnitedOne utilizes the latest technology and...    [Read More]
What is the cost of Digital Banking?
There are no fees associated with this service.
How do I sign into Digital Banking?
If you previously used Internet/Mobile Banking, your login credentials for Digital...    [Read More]
Do I need new credentials to sign into Digital Banking?
No, your current username and password will remain the same if you used Internet/Mobile...    [Read More]
How can I tell if I have the new UnitedOne mobile app?
The new UnitedOne Mobile App will have a blue background. The old Mobile Banking...    [Read More]
How do I register as a new user for Digital Banking?
If you didn't use the previous Internet/Mobile Banking system, you will...    [Read More]
Do I need to have an email address with UnitedOne to access Digital Banking?
Yes, you will need to have an email address. Your login credentials and email...    [Read More]
Will I have online access to my account prior to 7 a.m. on Monday, Aug. 15?
Internet Banking will remain active until 6:30 a.m. on Aug. 15. Android users...    [Read More]
Will my Alerts carry over in Digital Banking?
No, if you currently have Alerts set up for your account(s), please note those...    [Read More]
Can I login to the old Internet Banking link and Mobile Banking app after Digital Banking launches on Aug. 15?
No, all the previous systems to access accounts will be turned off on Aug. 15....    [Read More]
Will my recurring Bill Pay information carry over in Digital Banking?
Yes, your current payees and scheduled payments will carry over to the new Digital...    [Read More]
Will my automatic transfers carry over in Digital Banking?
Yes, if you previously set up your automatic transfers within the current Internet...    [Read More]
How long should I keep a check I deposited using Mobile Deposit?
Keep any checks you deposit with Mobile Deposit for at least 30 days.
How long will it take for my Mobile Deposit to show in my account?
Funds deposited through Mobile Deposit will show up in your account right away,...    [Read More]
Can I use Digital Banking on multiple mobile devices?
Yes, your login credentials will be the same for any device you use. You will...    [Read More]
Will my phone or computer work with Digital Banking?
Modern devices should all be compatible with Digital Banking. View the...    [Read More]
How do I get the UnitedOne Mobile app?
Download our new mobile app FREE at the App Store or get it on Google Play starting...    [Read More]
What if I don't receive my One Time Pin (OTP)?
The most common reason for not receiving your OTP is due to an incorrect e-mail...    [Read More]

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