Frequently Asked Questions

You can make a loan payment through Digital Banking any time by transferring funds from your UnitedOne savings or checking accounts. If your loan is under a different member number, contact the credit union to set up cross-account transfer access. If your loan is under the same account as your savings/checking, you'll see your loan ID in your account list and can simply transfer your payment to your loan. Alternatively, use the "To Another Member" feature under "Transfers". You'll need the account number, loan ID, and member's last name.

You can join UnitedOne if you or an immediate family member live or work in Manitowoc, Sheboygan, Kewaunee or Door counties.

Once you open a checking account and apply for a debit card, it will take between 7 - 10 business days for you to receive your new debit card.

• UnitedOne's Digital Banking supports the current version of the most common Internet browsers and one version back, which is industry standard.
• Privacy settings must be at medium or lower, or add UnitedOne to your trusted sites.
• Delete all temporary Internet files prior to signing on.

You can withdraw up to $1,000 at an ATM and $2,500 for point-of-sale (signature based) transactions. If you use Digital Banking, you can adjust the POS transaction limit by going to Debit Cards and selecting Card Controls and then Manage Daily Card Limit.